We understand the importance of a shopping experience and have therefore established a flexible refund policy to ensure your satisfaction.

Eligibility for Refunds: If the product you receive is not as described or is defective, you are entitled to request a refund within 30 days of receiving the item.

Refund Process: Please submit your refund request via [email protected], providing your order number and reason for the refund.

Product Condition: Products for refund must be in their original condition, unworn and unwashed, with all tags and packaging intact.

Refund Timeframe: Once we receive and review your refund request, it is usually processed within 5 working days.

Refund Method: Refunds will be returned to you via your original payment method.

Shipping Costs: If the product is faulty, we will cover the return shipping costs. Otherwise, return shipping costs are the customer’s responsibility.

Exceptions: Custom products and sale items are not eligible for our refund policy.

Please note that our refund policy is designed to provide you with the utmost flexibility and satisfaction. We appreciate your understanding and cooperation.